If you are looking at a return or refund due to damage during transit, please follow this link for more information.
Several types of goods are exempt from being returned. These products include any downloaded items, fragrance items (including, but not limited to candles, smelly jellies, melts, soaps, and sprays), and any customized (made-to-order) products.
That being said, we understand that each situation is unique, please contact us if you have any questions regarding a return.
Read our full Return policy here.