We are still experiencing internet issues. We apologize; All comminucation is currently down. Our service provider is working on it. All communication will be responded to once we have internet/access. This includes any production emails. Again, we apologize for any inconvenience. Thank you for your patience!
We are excited to announce that live chat is coming soon! In the bottom left corner you will find our live chat / messaging system as shown in the image. Although the live chat is visible, currently the only status will be unavailable / offline until we have everything running smoothly. The messaging system is up and running. Please feel free to message us using the new system. Our contact us page will still be available for use in the FAQs. We are hoping to have live chat available by the end of May! Thank you for your patience while...
While our shop will be closed for Easter break beginning April 2nd until April 17th, website orders will still be processed until 6pm EST April 4th and shipped until and including April 5th. We will begin work again on Tuesday April 18th. We want to take this time to thank you for your patience while we spend undivided time with family and wish everyone a Happy Easter!
We just rolled out an update (2-26-17) to our system. We apologize, but this update has caused some of our order production emails to be resent on orders from December 2016 and January 2017. We apologize for the inconvenience! Please disregard them.
February 16, 2017 We are aware of the shipping rate errors and are currently working to resolve the issue! The company that supplies our calculated rates has been displaying excessive rates. We apologize and are currently trying to resolve the issue. We have contacted the company and should have resolution soon! Thank you for your patience while we fix this issue.